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CD ROM
Relational Methods
An education program
"Relational Methods" on CD ROM adaptable to the brand standards.
The CD ROM can be used as :
- Implementation tools of
commercial methods.
- self training program to use in each
outlet or agency, with eventually teleformation.
- help for recruitment and taking of
new appointment.
CD ROM Relational
Methods
WHAT BEHAVIOURS TO ADOPT ...
To
succeed
each kind of customer relation
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Relation
face to face,
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Relation on
the phone,
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The
complaints management,
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the
follow-up customer and the revival customer.
More information
To
know more : 01 41 14 95 95
e-mail :
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